Grow-to-Order Products

Local Delivery Policy

Thank you for your interest in our microgreens! We only provide local home/business delivery within a 15 mile radius of our farm, located in Matthews, NC outside of Charlotte.

We currently provide to are as follows: 28104, 28105, 28110, 28079, 28201, 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28226, 28277, 28134, 28270

If you have any questions, please feel free to reach out to us via our contact form.

Regards,
CrowesGrow, LLC

Refund Policy

Our microgreens are perishable and therefore we are unable to accept returns. We have full control of the quality of the product and guarantee freshness as we deliver directly to your door. Once we plant your order, all sales are final.

Because we grow to order, all of our microgreens are non-refundable. In the event we determine that it is infeasible to supply your order, we reserve the right to discontinue your order for any reason and refund your purchase price.

We may determine that continued service is infeasible for any reason, including (but not only) a) disruptions to our supply chain, staffing, or delivery capacity; b) governmental actions, orders or regulations; c) social or political unrest, d) public health crisis, or e) any other reason not listed. If you have any questions, please feel free to reach out to us via our contact form.
Thank you for your understanding and for supporting our farm!

Terms of Service

Terms of Sale

1. What these terms are. These are the terms and conditions by which we supply products and services to you.
2. How you agree to these terms. By placing an order with us, you promise us that you are at least 18 years old (or at least the age of majority in your location) and are legally allowed to enter into a contract. When we accept your order, you and we agree with these terms.
3. Why you should read them. Please read these terms carefully. These terms tell you who we are, what you agree to by ordering our products and services, how you and we may change or end that agreement, what to do if there is a problem, and other important information. If you have any questions, please feel free to reach out to us via our contact form.
4. How these terms can be updated. We may change these terms by posting updates to our website. It is your responsibility to check our website periodically for changes. If you continue to use our services, including by accessing our website, after we post the changes, then you are indicating that you accept the updated terms.

Info and How to Contact Us

1. Who we are. We are CrowesGrow, LLC- a microgreen farm located in Matthews, NC.
2. How to contact us. You can contact us via our contact form.
3. How we may contact you. If we have to contact you we will do so by telephone if provided, or by writing to you at the e-mail address or postal address you provided to us in your order. When we use the words “writing” or “written” in these terms, this includes communication by e-mail.

Our Rights to Make Changes

1. When we accept your order. We only agree to your order when we email you to confirm it. We reserve the right to refuse or limit service to anyone for any reason at any time.
2. Our rights to make changes to your order.
   a. Substitution of products. If you have ordered a product that we cannot provide, we may at our sole discretion provide a substitute of that product that we believe to be similar or materially identical to the product you ordered. You will not be charged additional fees for substituted products. Before making a substitution we may attempt to contact you by telephone or email to confirm the substitution with you.
   b. Changing or canceling your order. If we determine that providing your order has become infeasible, we reserve the right to change or cancel it. We may determine that continued service is infeasible for any reason, including (but not only) a) disruptions to our supply chain, staffing, or delivery capacity; b) governmental actions, orders or regulations; c) social or political unrest, d) public health crisis, or e) severe weather, including drought, f) for any other reason not listed.
3. Our right to change or discontinue our products and services. We additionally reserve the right to change or discontinue any of the products and services we advertise, or change their prices or our descriptions of them, at any time without prior notice. If there are mistakes made in our prices or the availability or description of our products, we reserve the right to correct those errors at any time (including after you have submitted your order).
4. Limits to our liability. We will not be liable to you or to any third-party for any modification, price change, suspension or discontinuation of your order or our products or services.

Your Rights to Make Changes

1. Your rights to make changes to your order. If you wish to make a change to the product or service you have ordered, please contact us. We will let you know if the change is possible.
2. No Returns. Our goods are perishable and therefore we are unable to accept returns.

Providing the Products

1. Late Delivery. While we will endeavor to make any deliveries to you during the window of time indicated in your confirmation email, unexpected events may arise and we cannot guarantee that your delivery will arrive in the indicated window.
2. When you become responsible for the product. The product will be your responsibility from the time we deliver the product to the address you gave us.
3. When you own the goods. The products which form your order become your goods once we have received payment in full.
4. What will happen if you do not give the required information to us. We may need certain information from you so that we can supply the products to you, for example, delivery instructions. We ask for this information when checking out on our website. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either cancel the order or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result.

Product Depictions on the Website

• Products may vary from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your device’s display of the colors accurately reflect the color of the products. Although we have made every effort to be as accurate as possible, your products may vary visually from those depicted on our website.
• Product packaging may vary. The packaging of the product may vary from that shown on images on our website.

FDA Compliance

The information on this website has not been evaluated by the Food & Drug Administration or any other medical body. We do not aim to diagnose, treat, cure or prevent any illness or disease. Information is shared for educational purposes only. You must consult your doctor before acting on any content on this website, especially if you are pregnant, nursing, taking medication, or have a medical condition.

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